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Homeowners often face significant challenges when selecting a contractor, starting with a lack of transparency, clear communication, and responsiveness. Many contractors fail to provide clear project details, cost breakdowns, or timelines, leaving homeowners feeling uncertain about the process. Additionally, previous negative experiences or scams further erode trust. Some homeowners have encountered contractors who disappear after receiving payments or deliver incomplete projects, increasing fears of being taken advantage of.

Another common issue is subpar workmanship and missed deadlines, contributing to the number one fear held by 50% of homeowners. Homeowners frequently experience work that doesn’t meet industry standards, leaving them with poor-quality results and ongoing repairs. Coupled with this is the problem of unprofessional behavior, such as contractors showing up late, being unresponsive, or abandoning the job entirely.

Finally, many contractors cannot be relied upon to warranty their work, leaving homeowners without recourse if issues arise after the project is completed. This combination of factors creates significant stress and makes choosing a trustworthy contractor a daunting task for homeowners. 96% of contractors are out of business within 5 years.